When you’re paying your hard earned money for a luxury service like a limousine rental, you expect to receive top-notch service and vehicle.
Many customers simply aren’t aware of how to validate whether the company they’ve hired is delivering on their promises or not, until it’s too late; you’re stranded on the side of the road on your way to the airport, or you find out after an accident that the limousine’s license has expired.
To ensure you’re getting the excellent service that you expect and deserve, you need to pay attention to these 3 things:
1. Licensed Limo
First off, this is rarely something to worry about (as most companies wouldn’t dare put a limo vehicle into operation without being licensed) but this is something that’s important to quickly verify before you head out. Even if it’s the limo company (and not yourself) that would be incurring some charges if they’re caught, you want to know that you’re not in a vehicle that is just waiting to be pulled over to the side of the road by the police at the most unfortunate time—that unfortunate time being while you’re way to the airport to catch a plane, or you’re rushing to catch a special concert/event, or any other time-sensitive issue.
2. Excellent Condition
Limousines, by their elongated nature, are more prone to being worn down or damaged due to all the extra weight and pressure being exerted on the vehicle, while having the same wheel support as a typical sedan. If you’re able to, verify with the company that the vehicle you are renting has no more than 300,000km on it. The lower the odometer, the better.
The other thing to check on the inside of the limo is that all the air-conditioning outlets are in full working condition.
Before moving to the exterior of the vehicle, the last thing to check is that all the interior lights are in working order. These lights include the bar lights and fiber-optic lighting
Finally, moving onto the exterior, be sure to check for any damage or rust on the body of the limo. A couple minor nicks and scratches on the bumpers is quite normal. Anything more significant should not be there. You’re paying to be transported in supreme style—any significant/obvious dents are unacceptable.
3. Spotlessly Clean
Every limo rental should be spotlessly clean inside and out. Most importantly, the interior should look and smell like it’s brand new, since this is where you’ll be spending most of the time.
Ensure that carpets have been vacuumed, glassware is free of fingerprints, and that it smells great inside. Again, anything less is just unacceptable.